What does the "Barcode control number? Please update program Info" message indicate on a DR 3900 or DR 6000 spectrophotometer when reading TNTplus™ vials?

Dokument-ID

Dokument-ID TE6234

Veröffentlichungsdatum

Veröffentlichungsdatum 20.12.2021
Frage
What does the "Barcode control number? Please update program Info" message indicate on a DR 3900 or DR 6000 spectrophotometer when reading TNTplus™ vials?
Zusammenfassung
DR 3900 and DR 6000 Barcode Control Number
Antwort
If the DR 3900 or DR 6000 spectrophotometer gives a "Barcode Control Number? Please update program Info" message when reading TNTplus™ vials, the instrument software may need an update. 

First check the software version installed on the instrument.  As new TNTplus™ products are released or updated, the software on the instrument needs to be updated accordingly.

TNTplus™ chemistries that are new or recently updated will often have a sticker on the box, indicating that a software update may need to be performed.

Updating the instrument with the Radio Frequency Identification (RFID) tag on the box of reagents, may not resolve this message.

Please update the software to the latest version. Instructions for this update are found in the following articles:

How is the software for the DR 3900 updated?

How is the software for the DR 6000 updated?


 

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