How much of the shelf life is guaranteed to be remaining on products received by Hach?

Dokument-ID

Dokument-ID TE6902

Veröffentlichungsdatum

Veröffentlichungsdatum 12.01.2022
Frage
How much of the shelf life is guaranteed to be remaining on products received by Hach?
Zusammenfassung
Policy on shelf life concerns.
Antwort
Some products have short shelf lives and can be received with only a few months remaining before the expiration date. (See What is the reagent shelf life? for additional information.) This is not usually the case for all reagents or standards, most products have shelf lives of several years and will have most of the shelf life remaining once received.

Hach scans reagents & chemicals* at the time of packing an order to check for shelf life and capture the lot numbers into our system.  The scanning system allows packing of product that complies with the rules below, otherwise the product is discarded.

1. For reagents with a total shelf life of 10 months or less, Hach guarantees 50% of the total shelf life at the time of shipping.  Example: a product with an original 6-month shelf life is guaranteed to have a remaining 3-month shelf life on the date Hach ships the order.
2. For reagents with a shelf life of more than 10 months, Hach guarantees 5 months of shelf life at the time of shipping.  Example:  a product with an original 24-month shelf life is guaranteed to have a remaining 5-month shelf life on the date Hach ships the order.

For reagents that have short shelf lives (3 months of less), we recommend that you identify these products internally and make notation within your systems. These products should be ordered on demand, and not stocked.

*Note: some kits (typically in a blue plastic box) may contain reagents that are not scanned at the time of packing.

The warranty policy states that it does not apply to consumable products such as chemical reagents (Refer to the  Hach Warranty for additional information).

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