Block Digestor Bench Service Partnership Scope of Work

Dokument-ID

Dokument-ID TE11460

Veröffentlichungsdatum

Veröffentlichungsdatum 30.06.2022
Frage
Block Digestor Bench Service Partnership Scope of Work
Antwort
 

Block Digestor Bench Service Partnership

 

Your Hach Block Digestor Bench Service Partnership (BSP) provides factory bench repair at no additional charge. Call your Hach Technical Support Team for instructions on how to send in to the factory. To contact your Hach Technical Support Team call the Special Priority toll free number, this is included with your Partnership documentation. Call technical support to trouble shoot your specific instrument. Please have your contract#, Model# & Serial# available when you call.

Once instruments are on a Service Plan, there is no need for additional PO’s throughout the year; all instrument repairs, calibration, and preventive maintenance goes through Hach’s convenient return process.

Your Hach Block Digestor Bench Service Partnership provides the following at no additional charge:

  • Yearly certification and preventative maintenance
  • Factory repair
  • Five day turn around for repairs, preventative maintenance, and calibrations
  • Toll-free Hach technical support available


Verification of Instrument performance/Maintenance

  • Perform limited instrument cleaning
  • Review and evaluate user programmed parameters
  • Evaluate all instrument alarm and warning conditions (internal to your Hach instrument)
  • Verify instrument operating voltages
  • Temperature calibration – Calibrate block temperature and verify that the temperature is within specification
  • Verify software version and update as necessary

 

Factory Repairs

  • Perform required repair service including parts and labor as necessary
  • Abuse or Acts of God are not covered.


Reporting/Certificate of Performance

  • Provide Hach Service Report with complete documentation of service performed and measurements/readings.
  • Issue Certificate of Instrument Performance for each instrument that successfully passes final testing.
Anhänge

Hat dir diese Antwort geholfen?

Wird gesendet...
Vielen Dank für Ihr Feedback.
Beim Senden ist ein Fehler aufgetreten. Versuchen Sie es erneut.